How to Contact Hirevers Support
How to reach the Hirevers team, and what to include so you get a useful answer quickly.
Something not covered here? Email hello@hirevers.com. It reaches a real person, not a ticket queue.
What to include
Write from your account email
Anything account-related needs to come from the address on the account.
Payment issues: the transaction ID
For Bitcoin especially, this is what finds it fastest.
Say what you expected
What you did, what happened, what you thought would happen.
A screenshot if you can
Faster than describing an error message.
Response time
Usually within one business day, Monday to Friday. Payment problems get looked at first, since money is involved.
The contact form
The contact page does the same thing and lets you attach a screenshot directly.
Common questions with faster answers
Service disappeared?
Almost always a missing portfolio. See portfolio requirement.
Payment showing Pending?
Usually clears by itself. See payment methods.
Referral code rejected?
Three common causes, listed in the payment FAQ.
Locked out by 2FA?
Email from your account address. See two-factor authentication.
About Hirevers
Built by a solo developer, Febri Osht, to make it easier for IT professionals to get discovered and for companies, especially startups, to find talent without agency fees or middlemen. More on the About page.
Check who is emailing you
Hirevers only emails from addresses ending in hirevers.com, and will never ask for your Google, GitHub, or LinkedIn password.
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