HireversHelp Center

FAQ for IT Professionals

Answers about portfolios, services, verification, reviews, and getting noticed as talent.

My service disappeared. What happened?

Almost certainly a missing portfolio. Every service needs at least one portfolio project, and services without one move to draft after the grace period.

Nothing is deleted

A drafted service is only hidden. Title, description, price, and images are untouched. Upload one portfolio project and it returns automatically, exactly as it was.

Full rules: portfolio requirement.

How long do I have to add a portfolio?

15 days from publishing your first service without one, and you get an email when the countdown starts. Publishing more services during that time does not reset the clock.

What are the two portfolio numbers?

One project

Keeps your services visible.

Five projects

Earns the verified badge automatically, usually within a day.

Can I hide a portfolio image but keep the project listed?

Yes. The image is replaced with a heavily blurred version on public pages, so visitors see the work exists without seeing it. Useful for client work you are not free to show.

The blur cannot be reversed by visitors.

Why does my blurred image look almost black?

The blurred version is generated at low resolution, so dark images blur close to solid black. The project still appears and stays clickable. Only the preview is affected.

Who can see my email and WhatsApp?

Only businesses with an active Business Account. Regular visitors and search engines never do.

Can I use a different email for work enquiries?

Yes. Your profile has a separate contact email field. Leave it empty to use your account email.

Someone left a review I disagree with. Can I remove it?

You cannot delete reviews written by others, but you can reply publicly to any review on your service. A calm, factual reply usually does more for you than the review does against you.

Can I edit my reply later?

Yes, and delete it. One reply per review, editable any time. The reviewer is notified the first time you reply, but not when you edit.

Do I pay anything as an IT professional?

Nothing, ever. Profiles, portfolios, services, and applications are all free.

And no commission

If a client pays you $2,000 through a connection made here, you keep $2,000.

Can I be both talent and a business?

Yes. Every account starts as talent, and upgrading adds business features to that same account. Freelancers who also hire subcontractors do this regularly.

What is the Busy status?

It marks you as not taking new work without hiding your profile. It requires an active Business Account.

How do I get noticed?

Reach five projects

The badge is the single clearest signal.

Pick the accurate category

Not the most popular one. Mismatches get skipped.

Write specific descriptions

"Built a booking system for a dental clinic" beats "web development services".

Add a real photo

Profiles without one get passed over.

Keep it current

Recent work signals you are available.

Show a starting price

Beats "contact for quote" for enquiry volume.

Does Hirevers protect me if a client does not pay?

No, and it is better to know that upfront

There is no escrow or dispute system. Agree terms in writing before starting, consider a deposit for larger projects, and keep records of everything. Hirevers connects you; the working relationship is yours to manage.

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